Terms and policies

Last updated: April 29th, 2019

Our policies include:

Policies about using this site
GDPR and data use
Research and consent

For your reference, our:
Registered Data Controller number ZA292012

policies about using this site

globefox (“us”, “we”, or “our”) uses cookies on the http://www.globefox.com website (the “Service”). By using the this site, the Service, you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What are cookies

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your personal computer or mobile device when you go offline, while session cookies are deleted as soon as you close your web browser.

How globefox uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes:

  • To enable certain functions of the Service
  • To provide analytics

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

  • Essential cookies. We may use cookies to remember information that changes the way the Service behaves or looks, such as a user’s language preference on the Service.
  • Analytics cookies. We may use analytics cookies to track information how the Service is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Service to see how our users react to them.

Third party cookies

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

What are your choices regarding cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

Where can you find more information about cookies

You can learn more about cookies and the following third-party websites:

Embedded content from other websites

Articles or pages on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

GDPR and data use

If you have signed up to any of our services you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes.

In order for you to participate in our research and use our services, we will need to gather personal information from you and store it.

Your rights and your personal data

You have the following rights with respect to your personal data
(Unless subject to an exemption under the GDPR)

  • The right to request a copy of the personal data which we hold about you;
  • The right to request that we correct any personal data if it is found to be inaccurate or out of date;
  • The right to request your personal data is erased where it is no longer necessary for me to retain such data;
  • The right to withdraw your consent to the processing at any time;
  • The right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable) [N.B. This oonly applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case the data controller processes the data by automated means].
  • The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
  • The right to object to the processing of personal data, (where applicable) [N.B. This oonly applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics]
  • The right to lodge a complaint with the Information Commissioners Office. (See below).

Who we are and how we process your personal data

Globefox (the data controller) complies with their obligations under the General Data Protection Regulation (GDPR) by:

  • keeping your personal data up to date;
  • by storing (and destroying it) securely;
  • by not collecting or retaining excessive amounts of data;
  • by protecting personal data from loss, misuse, unauthorised access and disclosure and
  • by ensuring that appropriate technical measures are in place to protect personal data.

We use your personal data for the following purposes

  • To deliver services;
  • To contact you as necessary in accordance with the services you request;
  • To maintain our own accounts and records.

In the event that our recorded data is utilised for research purposes, our own supervision or for the instruction or tuition of staff, all such data will be sufficiently only to the extent that individual clients cannot be identified. Should a client indicate that their data should not be used for these purposes, we would refrain from using that data.

Individual user data will never be passed to a third party without the express consent of the respective user, always provided that such confidentiality is neither inconsistent with our staff safety, your own safety, your family members or that of other members of the public, nor in contravention of any legal action or legal requirement.

In accordance with our need to maintain the possibility of access to user data as a result of returning user or those who may wish to lodge a complaint in respect of our professional services), we retain user data for a minimum period of 7 years. For clients under the age of 18, data will be retained until their 25th birthday.

Our Lawful Basis for processing your personal data

Once you have completed the sign-up process you will be giving clear consent for us to process your personal data for the specific purposes given. Further, this processing is necessary for both your and our legitimate interests.


We take great care with the information that you give us, and the security of this site, and any other data storage that we use, however security breaches may occur that are beyond our control. Please bear this in mind when using the site.

Your are responsible for managing your login details and passwords, and we will not be held responsible for unauthorised use or access.

Complaints Notice

You have the right to complain to the Independent Commissioner’s Office (ICO) if you think there is a problem with the way we are handling your data

(see https://ico.org.uk/concerns/handling/)

Research and consent

Minimising the risk of harm

Both our research and the methods and tools that we use to carry out our research are carefully designed to avoid causing harm or unnecessary distress.

We are also careful to ensure that our participants have the support and assistance needed to take part fully and safely, and that they can pause or leave at any time if they do not feel safe.

Obtaining informed consent

Informed consent is permission that is given by a participant in full knowledge of the implications, and possible risks and benefits of taking part. Though we cannot foresee all consequences, we will do our best to make sure that negative and positives are explained clearly and simply, and are therefore understood before someone takes part. We will also endeavor to make sure that people are giving consent freely and of their own will. In summary:

  • full disclosure of the nature of the research and the participant’s involvement,
  • adequate comprehension on the part of the potential participant, and.
  • the participant’s voluntary choice to participate.

Protecting anonymity and confidentiality

We are registered data controllers, and work in compliance with the General Data Protection Regulation (GDPR). See our GDPR section for more details.

We take special care where we are collecting ‘special category’ (ie sensitive) data or personal data in the course of our research. 

We endeavor to ensure that all information we share or publish is only, and that no individual is ever identified in this information unless they have expressly consented to this.

Avoiding deceptive practices

Transparency, integrity. Not just clear about what data we are gathering but also clear about why and how it will be used, and under what conditions and cases. I this way we can be as sure as possible that we have your informed consent,

We aim to be clear about:

a, the purpose for which your personal data/special category data will be gathered and used. If these circumstances change, we will seek additional consent.
b, if any, the people or organisations your personal data/special category data will be shared with, and if so, what your consent options are.
c, the contractual basis for the gathering and use of their personal data/special category data

Providing the right to withdraw

At any point in time you may withdraw from the research, and additionally have any personal data removed from the records. Under certain circumstances, this may also include any only data that we hold.